We have been receiving inquiries from our subscribers regarding cases of unknown individuals, posing as employees of "Azercell Telecom" LLC or its official dealers, reach out via WhatsApp or other communication channels to offer connections to services, request data updates on fraudulent websites, or promote the sale of counterfeit numbers.
Please be informed that these actions have no connection to our company. If you encounter such cases, we recommend contacting law enforcement authorities.
"Azercell Telecom" LLC urges its subscribers to follow the below safety guidelines:
- Be cautious of calls and messages from unknown individuals offering numbers or services at overly attractive conditions or attempting to obtain your personal information.
- Do not make payments or provide personal data based on calls or messages from suspicious sources.
- Verify the authenticity of any inquiries allegedly coming from Azercell (or any other company) before taking any action.
- Do not share your national ID or passport details with people you do not trust.
- Avoid visiting suspicious websites or participating in dubious contests or games offered on such platforms.
- Refrain from clicking on suspicious links sent via SMS, WhatsApp, or other messengers.
- Use only trusted online resources.
- Enable two-factor authentication in social networks and messengers to strengthen the protection of your accounts.
- Do not share passwords or confirmation codes with third parties, even if they claim to be customer support representatives.
- If you encounter any issues, immediately contact the support center of the respective social network or messaging system.
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