This highly participative course is designed for those who have regular customer contact not only with external but also internal clients (other sections, departments, employees and colleagues) and want to develop their skills in delivering excellent customer service.
The first Azercell Academy programs were designed only for Azercell’s employees. Their massive success created a demand for similar training across Azerbaijan’s corporate retail, insurance, banking, public service and other sectors. We answered that call with a comprehensive syllabus and expanded facilities.
