The number of Express offices in Baku reached 20
The leader of the country’s telecom market Azercell continues the expansion of Azercell Express offices in Baku and regions in order to provide high quality services for its subscribers. As of April 11 Azercell Telecom opened another AzEx office at Yeni Binagadi settlement, Meden Street, 3. The new AzEx office will operate based on "one-stop shopping" concept, so convenient for subscribers. This concept allows customers to benefit from three services in the same location: make payments for their phone bills, use full range of customer services and buy a new phone, data-card or a number. We would like to note that, Azercell Telecom was the first mobile operator among CIS countries to introduce its subscribers such services by launching the first Azercell Express office in Baku on August 27, 2004.
By expanding its coverage and network, Azercell now has 20 AzEx offices in Baku and 30 in the regions. Moreover, four Customer Service offices operate in Baku and six in the regions. New AzEx office, opened in Binagadi will enable subscribers to enjoy the benefits of the most professional and exemplary customer service in the country.
Azercell continues to increase the number of its Express offices all over the country in order to provide all customers with prompt and top quality service. Since the beginning of this year Azercell has already launched 3 new AzEx offices. The Company will continue to bring benefits for its subscribers by opening 3 more AzEx offices in Baku and 5 in the regions till the end of the year.
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Azercell Telecom LLC was founded in 1996 and since the first years sustains a leading position on the market. Azercell introduced number of technological innovations in Azerbaijan: GSM technology, GPRS/EDGE, 24/7 Customer Care, full-time operating Azercell Express offices, mobile e-service “ASAN imza” (ASAN signature) and others. With 53% share of Azerbaijan’s mobile market Azercell’s network covers 99,8% of the country’s population. By the end of 2013 the number of Azercell’s subscribers reached 4,5 million people. In 2011 Azercell deployed 3G and in 2012 the fourth generation network – LTE in Azerbaijan. The Company is the leader of Azerbaijan’s mobile communication industry and the biggest investor in the non-oil sector. Azercell is the part of the TeliaSonera Group of Companies, which has subsidiaries in more than 20 countries with total number of 186 million subscribers and 27 thousand employees.
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