How do I restore my number?

The person who registered the number in his/her name can visit one of Azercell Exclusive offices with an ID card and restore his/her number. For this, the subscriber must top up the balance with at least 6 AZN, and this amount will be deducted to activate the selected tariff.

Individuals:

In order to switch the number from Prepaid to Postpaid line, a subscriber is required to visit any Azercell Exclusive office with his/her ID card.ᅠ

The foreign citizens should provide temporary or permanent residence permit for a foreigner in the territory of the Azerbaijan Republic for the afore-mentioned operation.ᅠ

Note: If a subscriber cannot visit Azercell Exclusive office, the operation can be carried out on the basis of a letter of attorney. Authorised person should provide a copy of the sim card owner's ID in addition to the letter of attorney.

Legal Persons: 

In order to conduct the operation, the authorized person should apply to Azercell Exclusive office with a letter of intent signed and stamped by the authorized representative of the legal entity and his/her ID card.

Note: In order to carry out the restoration operation of postpaid line numbers, the number must be free of debts.