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Quickly find clear and comprehensive answers to the most common questions about Azercell products and services.

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  • Roaming
  • Guest package

Roaming internet packages can be used in the countries mentioned in the link.

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Roaming service can be activated in the following ways:

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Roaming service can be deactivated in the following ways:

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To activate roaming internet packs:

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To make a call while roaming, the international dialing format should be used:

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Below mentioned numbers are available for calling Contact Center while roaming:

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To get balance information in roaming the following methods can be used:

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The balance can be topped-up through online payment, scratch cards or "Azercell" application. 

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If the number is not working in roaming, the following operations should be considered:

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If the internet does not work in roaming, the following operations should be considered:

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Usage of free Whatsapp texting is suspended the moment the allocated data within roaming internet pack has been spent.

 

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We recommend to get information on rates and offers before the trip and select network manually upon arrival to destination in order to prevent the Bill Shock.

 

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Azercell's Guest pack is advantageous for visitors of our country.

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Azercell's "Guest pack" is available at our official branches throughout Azerbaijan. This includes Azercell Exclusive offices and official dealers.

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Foreign citizens should submit one of the following documents:

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Azercell stores

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"Azercell" app

Your Azercell, your application

The "Azercell" app is your gateway to the entire Azercell network, your account and exclusive promotions

In addition to mobile platforms, "Azercell" app services are also available for a web account from a computer