In order to check their balance information, tariff bonuses, and expiration date, Prepaid line users can either call 2112 or send a blank SMS to the short number 2112. The service fee for each SMS is 0.10 AZN.
Users can also dial *111*1*7#YES (The cost of a USSD message is 0.10 AZN) to receive information about their balance expiration date, active tariff, and package bonuses.
Subscribers will also receive an automatic update every time their balance changes when they call, send SMSs or use internet tariff packs.
For information about your tariff plan and Roaming line status, send an empty (blank) SMS to 1005. Each SMS costs 0.02 AZN.
Postpaid subscribers can retrieve their balance information (billed amount, current amount, advance payment, etc.) in 4 ways:
You can grant access to your balance information to another subscriber by sending + to 650. You can disable this feature by sending – to 650.
Each SMS to 650 costs 0.0236 AZN.
Please note that the billing process occurs between the 4th and 24th of each month at 11 p.m. Requests sent during this period will be carried out in the following bill cycle.
Note:
To check if a top-up scratch card has been used, SMS its 10-digit serial number to 1003. Each SMS costs 0.02 AZN.
Both postpaid and prepaid subscribers can benefit from the service.
For standard calls the charging interval is 60 seconds. This does not include calls made to short numbers, during roaming or that come under other special terms of the tariff package.
When the calculated figure is not a whole number (integer), the value is rounded up or down to the next whole number.
If the fractional value is less than 0.5, the value is rounded down to the next lower whole number. If the fractional value is greater than or equal to 0.5, the value is rounded up to the next higher whole number.
You can choose to have these messages sent in Azerbaijani, English or Russian through language selection.
Yes, you can deactivate the service over Dynamic IVR, "Azercell" app or through Customer Care.
Payment and balance
