How to cancel mobile number portability request?

Mobile number portability request can be cancelled by 18:00 of application date at any Azercell Exclusive offices with providing the relevant documents:

Individuals:

ID card.

Legal entities:

Letter of intent signed and stamped by the authorized representative;
Letter of attorney;
ID card of authorized person.

FAQs

Individuals and Legal persons can switch to Azercell from other operators by applying at any Azercell Exclusive offices with the relevant documents.

In order to carry out the restoration operation of prepaid line numbers, subscribers must top-up their number accounts (numbers to be restored) by presenting 5 AZN card. Service fee in the amount of 2 AZN (VAT inclusive) will be charged during the operation.ᅠ

Prepaid line subscribers may switch to Postpaid line without changing the number.

Individuals:

To provide this operation for individuals the documents listed below are needed:

Individuals should visit Azercell Exclusive offices with an ID card.
Deactivation of individual entity’s’ number via Call center for a short period of time requires to dial *1111.