Sərbəst

Subscription to the Serbest tariffs has been stopped since 13th of May. Once activation keywords of Serbest tariff will be used SuperSen and Premium tariffs will be activated.

Any postpaid line subscribers with the status of a physical person may subscribe to “Sərbəst” tariff package.

50% discount is applied when susbcribing to the “Sərbəst” tariff package first time.

Regardless of the time of subscribing the number to the “Sərbəst" tariff package, bonuses are provided after 00:00 a.m and the relevant SMS-notification is sent. If there is less than 5 days left until the billing day upon sending the request about subscription to the "Free" tariff package, the opportunity to subscribe to the package and the bonuses within the package are all provided after the next billing day at 00:00 a.m. If there is more than 5 days left until the billing day, the opportunity to subscribe to the package and the bonuses within the package are all provided on the day of subscription at 00:00 a.m.

All “Sərbəst" tariff packages provide up to 1GB traffic for text messaging in WhatsApp and Facebook Messenger applications.

When the traffic allocated for text messaging in the applications runs out, the user will be able to take advantage of other Internet resources on the balance. If there are no other internet resources on the balance, it will be impossible to text for free.

The validity period of the “Sərbəst" tariff is 1 billing period. The traffic for unused minutes, Internet and media applications are not transferred to the next month.

When switching from the “Sərbəst" tariff to the “Sərbəst" or another tariff, or when the monthly subscription fee of the tariff is renewed, the traffic for minutes, internet and applications on the balance is canceled.

If all bonuses provided under the “Sərbəst" tariff are over, but the package has not yet expired, the cost of 1 minute within the country will be 0.06 AZN.

“Sərbəst" tariff subscribers can use any monthly, daily, hourly, as well as unlimited weekend packages. During the tariff change, the existing internet package and all resources within the package remain active.

The charging interval for calls is 60 seconds.

If the subscribers of the “Sərbəst" tariff use additional internet packages, in all other cases, except for the 50GB internet package, preference is given to these internet packages.

When the in-package internet bonuses run out, the subscriber is redirected to a special link page, where he/she can activate the internet package or choose to use it out of the internet package. 1 MB=0.05 AZN. Charging interval for nternet is 512KB.

For more information about tariff bonuses, it is required to send an empty SMS to 650 short number. 

Priority is given first to the traffic provided for text messaging, then to the main traffic of the tariff. On completion of the resources of the main package, if the subscriber does not have any active internet package, he/she is redirected to a special link page.

No, “Sərbəst" tariff subscribers cannot benefit from the “Ezizlerim" campaign.

In-tariff bonus minutes can’t be used for roaming, international calls, special coded (dialed with *) and short numbers. 

Also, if a subscriber receives a call within the service "Pay for my call", the relevant funds will be removed from the balance, not from the minutes provided within the tariff.

The term of use of the tariff (including the use of bonuses) is calculated according to the relevant billing period (for users of the 1st billing period: from the 5th of each month to the 5th of the next month; for users of the 2nd billing period from the 25th of each month until the 25th of the following month).

At the end of the invoicing period (the last hours of the day), the implementation of the necessary technical works to start the next billing process is started. On the billing day (4th of every month or 24th of every month, depending on the invoicing period), after the invoicing process starts (from approximately 11:00 p.m.), the usage of the services is reflected in the next invoice. During the invoicing process, the minutes and internet traffic provided by paying the monthly subscription fee are included in the next invoice.

Due to the tariff change, if the minutes and internet traffic provided as a bonus to the number from the next billing period are not available, the service fee for the services performed until 23:59:59 during the billing process is deducted from the bonuses provided within the previous (current) tariff. After the invoicing process is over, it is calculated according to the new tariff package activated in the number.

You can get more information from this link.

If any roaming package is active in the subscriber's number, the standard package must be canceled in order to activate the internet package provided within the "Sərbəst" tariff. If the package isn’t canceled, the subscriber is redirected to the landing page, where she/he can update or change the tariff. Also, when the standard roaming package is active, priority is given to that pack. Then it is possible to take advantage of the bonuses of the "Sərbəst" tariff.

Considering the needs of our subscribers, more favorable terms of use are being introduced in all “Sərbəst" tariff packages available for prepaid (SimSim) and postpaid line numbers. Thus, instead of in-country, on-net and in-tariff minutes provided within the “Sərbəst” tariff packages, it will be possible to use them more conveniently by providing general domestic call minutes. This will allow subscribers to speak more comfortably in all directions and more easily control the balance of the number. Moreover, access to the Internet provided within the “Sərbəst" tariff package will be more favorable. In addition to maintaining the use of social networks and text messaging, the use of the common Internet volume has increased as well. The changes will be applied starting from the next update after the current 30-day validity period of the existing “Sərbəst" tariff package.

Note: Subscribers can get detailed information about indicated changes, the order, replacement and rejection manner of Tariff and Internet packages as well as services provided by "Azercell Telecom" LLC, current tariffs, ongoing campaigns by visiting our official website (www.azercell.com), also by applying to the Customer Care (CC offices, Call Center available 24 hours a day, 7 days a week).